Do you think this was homophobic? Boston’s queer paper Edge noted that the spot was in some ways similar to a British commercial for Heinz that goes further than most American television in showing a butcher kissing his partner — another man who is leaving for his day of work at the office. That spot was
When an agency does this, they think they’re being edgy. And in today’s market, agencies work hard to have their client’s message stand out, be heard, be talked about. Of course, you want this to be related to the product message, and in a good way. Creative people at agencies struggle with what is edgy and what is tasteless. I actually have some work in my portfolio that some people find completely tasteless and others love for what they say as an edgy yet relevant message. I often wonder if I should take that work out. So I understand this struggle from the inside of the business.
However, to fire the agency when in fact it was the client who gave the go ahead to make the spot is shifting blame where it doesn’t belong. An agency shows a client at least 3 storyboards for every commercial that actually gets made. With a large company like Mr. Sub all advertising goes through a corporate hierarchy of decision makers. It is certainly just as much the fault of the Chief Marketing Officer at Mr. Sub as it is anyone at the agency that this spot was made and ran. But of course, an agency is always the whipping boy when something goes wrong. Which makes the people who work at agencies the real masochists — Mr. Sub and Mr. Slave indeed!

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